Role: 1st line Service Desk Analyst x4
Location: Mansfield
Salary: Up to 24k
Does tech float your boat? Are you interested in how things work? Do you like meddling with PCs? Looking for your first step into IT? If so, please read on…
If you are looking for a company which will fully support you in your first role and will actively encourage you to move up the ranks, then this is the role for you. In an ideal world, you will have had exposure to working in a first-line role. However, it’s not a biggie, if you have worked in a customer service role and have an interest in IT or want to learn, then that is perfectly fine.
You will be happy working in a fast-paced environment and communication skills are a must. Picking up the phone and building relationships is a main part of the role. If the idea of talking to someone on the phone repulses you, then this isn’t the role for you.
You will be able to work on your own or within a team and will need to be able to learn how to prioritise.
During the probation period, you will be working core hours, after this, there is a rota with regard to the shift patterns that you work.
If this sounds like a role that you would be interested in, please get in touch.
