Job category: Business Analysis

Role – Business Analyst

Location – Leicester, hybrid working – 3 days per week in the office.

Package – Up to 45k

Are you analytically minded, have a passion for user stories and are looking to work on a product that you can be passionate about? If so, please read on…

They have a multi-million-pound investment into their IT department and are keen to say front runners with using new technologies and staying at the forefront of technology. You will be joining a team of a number of business analysts, so there will be the opportunity to learn and develop with others.

Are you fed up with moving from product to product and would like the opportunity to specialise within a certain field? Then this could be the role for you. They have restructured the way that BAs operate and have created domains in the business to allow you to take ownership of the area that you work in.

You will perform detailed business and process/systems analysis, and document functional and non-functional requirements in the form of user stories in Jira/Confluence, so you must have worked with this software previously.

If you are a shrinking violet, this isn’t the role for you as you will be dealing with a variety of people across the team from developers to the scrum master to ensure the team understand underlying requirements to ensure business requirements are met. Collaboration is key, as you will be joining a small team and self-motivation is a must.

If you have worked with software before this will be an advantage, however, it is nice to have and if you have experience within other fields, they will still consider you, so don’t let this put you off. You will have a passion for complex problem solving and you will have the ability to learn new skills quicker than you can say, business analyst!!!

If you’d like to find out more, drop me a line, give me a call or hit the apply button!

Role: Senior Client Success Manager

Location: Birmingham/London/remote

Salary: £45,000 to £50,000

Problems aren’t left unsolved when you’re involved.

Relationships are nurtured and developed on your watch and you get *great* results.

But something is missing where you are.

Maybe you want to get your teeth into more complex and sophisticated client problems.

Maybe you’re looking for somewhere that will nurture your professional development and provide you with opportunities to progress your career.

Well.

I’m working with an award-winning organisation in the psychology assessment market, providing development and recruitment solutions to organisations across the globe.

There’s something about what they do, their culture and the people who work there that ticks so many boxes for people. It’s somewhere that hires carefully and chooses exceptional people to deliver software and services used by some of the most prestigious companies anywhere to be found.

You’ll take ownership of some of their most significant client accounts, so you’ll need to use your relationship-building skills to gain an in-depth understanding of your client’s needs, work with senior stakeholders across challenging and complex projects, and provide solutions to their problems.

You’ll be collaborating with internal teams to deliver the best possible service, coordinating with experts across psychology, engineering, and commercial and leading cross-functional teams to ensure you are delivering the right outcome to the client.

Some coaching/management experience would be ideal as you’ll have at least 1 direct report in the team, although this isn’t essential – as long as you want to get into line management, their internal development course will help you get there!

They’re flexible on your industry background, but you do need to have:

• At least 5 years experience in a client-facing role
• A proven track record of delivering projects and solutions to the highest standard
• Natural curiosity and proactive approach

They are looking to pay up to £50k + a yearly discretionary bonus, but they’re open-minded and they may pay more for the right person. Location-wise, you are flexible to choose either their London or Birmingham office as your ‘home office’ and you can work remotely, with the expectation to come into the office at least once a month (for social gatherings) and of course, for face-to-face client visits.

If this sounds like you, even a little, let me know,

Let’s talk about your new job!