Application Support Analyst Full Time

Location; Leicester, hybrid working 2/3 days a week in the office

Salary; up to £30k

If you’re fed up with not having the support you need to do your job to the best of your ability, no real career progression or training, then you should apply for this role.

I know it’s a blunt opener, but I can’t think of a witty way to say; ‘you’re being underappreciated and that should stop, because you’re great. Here’s how.’

I’m recruiting for a company in Leicester and they need an Application Support Analyst.

They’ll be good to you.

They have some great projects to get stuck into- both internal and external- because a few years ago some really great, forward-thinking people in their tiny ‘IT dept’ decided to champion tech to the board of Directors, and they got the go ahead to put tech at the heart of the company, and it’s working; they are doing better than ever before.

They have done -and are continuing to- make the lives of their non-IT colleagues better by improving the systems/ apps they use better. They are delivering new external applications to ameliorate the experience of their users.

The team is growing and this is a brand new position to support the 1st line team and pass information over to the app support team. You will have good personal and organization skills, as well as an ability to understand a users needs and empathise and translate information into decent explanations for the developers. If you have experience using ServiceNow, then this is an added bonus.

They have implemented an Agile methodology and team structure; so whilst the team structure is quite flat because of that- lots of cross-collaboration between PMs, BAs, Devs, Test, etc. they are a relatively large company, and there are progression routes a-plenty, with training offered, too.

They have a number of technical teams, filled with people that love what they do, and are blinking great at it; you’ll get the chance to lead one of them in this role.

They are genuinely committed to being one of the best companies to work for, which their Glassdoor is a testament to.

If you would like to learn more about this role, give me a shout on the contact details provided, or if you’re fully bought in, apply now!

Welcome to the next step in your career.